Business

Black Friday History: How Online Sales Killed the Queue

Black Friday, the day after U.S. Thanksgiving, got its name from 1950s-60s Philadelphia police describing post-Thanksgiving traffic chaos, not from stores turn…

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PHILADELPHIA TRAFFIC CHAOS

Philadelphia Police Coin "Black Friday"

Philadelphia police used "Black Friday" to describe the traffic jams, packed sidewalks and shoplifting that hit the city every year on the Friday after Thanksgiving, wor…

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REBRAND ATTEMPT FAILS

"Big Friday" Rebrand Attempt Fails

Uncomfortable with a name tied to police chaos, Philadelphia merchants tried to promote a friendlier alternative: "Big Friday." Consumer and local usage stuck with the o…

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THE PROFIT MYTH SPREADS

Retailers Popularize the "Red to Black" Story

As the phrase spread nationally, retailers reframed it: stores supposedly moved from accounting losses "in the red" to profit "in the black" on this one day. It's a bett…

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CYBER MONDAY IS BORN

NRF's Shop.org Coins "Cyber Monday"

Retailers noticed online sales spiking on the Monday after Thanksgiving weekend, since many shoppers had faster internet at work than at home. Shop.org named the phenome…

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SHOWROOMING BEGINS

The Smartphone Puts the Internet in Every Aisle

As smartphones spread, shoppers standing inside a physical store could scan a product, check a competitor's price and order elsewhere on the spot — a behavior retailers…

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A TRAGEDY ON LONG ISLAND

A Walmart Worker Is Killed in a Stampede

A temporary Walmart worker was killed when shoppers surged through the entrance at store opening. It was one of several Black Friday incidents involving fights, injuries…

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ONLINE TAKES THE LEAD

Black Friday Becomes the Top Online Shopping Day

Black Friday became the most popular single day for online shopping by shopper count in NRF's Thanksgiving-weekend tracking — not just for in-store shopping, ending the…

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COVID BREAKS THE QUEUE

The Pandemic Ends Crowding, Curbside Pickup Goes Mainstream

Crowding became a genuine health risk. Retailers reduced Thanksgiving-evening openings and spread deals across weeks, while consumers rapidly adopted online ordering, co…

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RECORD ONLINE, STORES STILL…

Black Friday Hits $11.8B Online as AI Referrals Surge 693%

U.S. Black Friday online spending reached $11.8 billion (+9.1% YoY); Cyber Monday hit $14.25 billion and Cyber Week $44.2 billion, pushing the full online holiday season…

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