Technology

BlackBerry: Rise, Fall and Legacy of a Smartphone Icon

BlackBerry, made by Canada's Research In Motion, pioneered secure push email from 1999 and led the US smartphone market in 2009. Revenue peaked at US$19.9 bill…

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THE START

Research In Motion founded

Two engineering students founded RIM in Waterloo, Canada. Jim Balsillie joined in 1992 as co-CEO.

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BLACKBERRY BORN

The BlackBerry 850 email pager

Company email pushed to a thumb-keyboard pager the moment it arrived. No phone, no browser.

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THE OFFICE STANDARD

Calls, BES and the Pearl

BlackBerry Enterprise Server let IT secure every device. The 2006 Pearl took it to consumers.

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THE CHALLENGER

iPhone arrives; RIM answers

No. RIM kept growing. But its touchscreen Storm disappointed, and the App Store changed what phones were for.

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THE PEAK

41.6% US share, US$19.9B revenue

BlackBerry led US smartphone subscribers in 2009 and posted record revenue in fiscal 2011. Obama kept his BlackBerry.

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INDIA STANDOFF

India demands access to BBM

No. RIM offered interception for consumer services and the deadline was extended.

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OVERTAKEN

Android passes BlackBerry in the US

Android overtook RIM among US smartphone users. The PlayBook tablet then cost a US$485M charge.

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THE COLLAPSE

BlackBerry 10 and the Z10 flop

BB10 came five years late. Unsold Z10s forced a huge charge and 4,500 job cuts. A US$4.7B sale collapsed.

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RESCUE

US$1B from Fairfax, John Chen in charge

Investors led by Fairfax put in US$1 billion and John Chen began turning BlackBerry into a software firm.

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THE PIVOT

Android Priv, then no more in-house phones

After the Android Priv, BlackBerry stopped designing phones in 2016 and licensed its name to TCL until 2020.

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GOODBYES

BBM closes, legacy services end

Consumer BBM shut in May 2019. On 4 January 2022 BB7 and BB10 services were switched off.

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REBUILD

Patents sold, new CEO, Cylance gone

32,000 patents sold, John Giamatteo became CEO, and Cylance was sold in 2025.

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THE NEW BLACKBERRY

QNX powers 275M+ cars

A profitable software company: QNX revenue up 27% in Q2 fiscal 2027, plus secure communications for governments.

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